5 Reasons to Make The Switch to VoIP

5 Reasons to Make The Switch to VoIP

I’m guessing since you’re reading this post, that you’ve been thinking about switching to VoIP for your company’s telecommunication.  But maybe you’re not sure how to go about it…  Or maybe the thought of switching your business entire phone service is terrifying.

Take a deep breath… switching is easier than you think, and the switch could even increase your employee’s productivity.  Below are five reasons to make the switch to VoIP.

1. VoIP Saves You Money

Why is VoIP so much cheaper than Landline? The answer is simple, VoIP does not require a separate technology to implement.  All that is needed is internet service, which your business is already utilizing.

The single most expensive thing about a phone bill is the minutes.  VoIP treats your conversations as data processing over the internet.  In these times, broadband is cheap and easy to get, so VoIP appeals to businesses that want to cut costs and use existing resources more efficiently.

2. More Features

There are a plethora of features that VoIP offers. Listed below are just a few that our service offers:

  • Auto Attendant
  • Extension Dialing
  • Music On Hold
  • Ring Groups
  • Number Porting
  • Virtual Office for Android/Iphone
  • Unlimited Calling
  • Call Waiting
  • Internet Fax
  • Voicemail to Email

With these features, we have seen companies improve employee productivity.  One of our clients does Senior In-Home Healthcare and would have employees call into a number immediately after visiting a client to leave an update on what happened during the visit.  These were often left as messages and transcribed by another employee and placed in the client’s file.  But with the voicemail to email feature, they were able to completely remove the transcribing responsibility from that employee and put them on other projects.

3. Outdated Equipment

One of the biggest reasons people are making the switch to VoIP is outdated equipment. They’ve had their phone system for 10 or more years, and when issues arise, they can’t find anyone who knows how to service them.  And if they do find someone, it costs an arm and a leg to get the job done, with no guarantees of perfect functioning phones after service.

With VoIP being on the internet, you’ll receive automatic updates so that your system is never out of date.  And when it’s not working properly, we offer exceptional customer service.

4. Connect Multiple Locations

Businesses with multiple locations often have multiple phone systems. Different number, different bills and increased support costs.

But with StevensLabs VoIP service, you have the ability to dial extensions between offices, share a call group, have serviceability in the event one location experiences an outage and utilize extension mobility.

 

5. Reliability

VoIP has come a long way over the years. Businesses used to be scared of dropping calls over the internet and poor call quality.  But in the last 5 years, VoIP service providers have made huge strides.  Our partner service provider, Nextiva, now offers HD Voice as a feature, and it’s just like any other HD, once you’ve heard it, you’ll never want to be on a regular call again.

We do want to caution placing a phone system with many phone lines into a building with low internet bandwidth.  Issues can arise with call quality and reliability if your service provider doesn’t properly test your network.  Because we are your first point of contact when service issues arise, we make sure that the internet speeds aren’t a problem from the beginning.  We test your network and create Quality-of-Service capabilities on the firewall to prioritize internet traffic.

 

Sometimes making the switch is a little bit scary.  But can you keep affording to throw away time and money on that old analog system?  StevensLab’s affordable VoIP solution is what you’ve been looking for.  Pick up phone and dial something new.

 

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